Server-Receptionist - 14 month contract

Posted A month ago

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Job Details

Temp

Location

Canada

Job Description

Overview
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

An enthusiastic and dedicated individual is required for a Conference Floor Server/Receptionist
position. The successful candidate will work in a busy and professional environment, while
championing food service and excellent customer service.

What you will do
Server Responsibilities

Receive and double-check orders from caterers and vendors, ensuring delivered items have arrived timely and are correct from the order form submitted
Ensure the quality levels of food & beverage items and maintain standards in services, facilities, and client satisfaction
Set up food and beverage services for all scheduled meetings and/or events
Create and use reports and event overviews to stay on-top of daily meeting and event requirements
Check email and Teams regularly to communicate any updates, deficiencies, or concerns
Maintain and clean meeting rooms to a high standard (remove catering orders, wipe tables, chairs, credenzas, whiteboards, remove used flipchart paper and report room deficiencies)
Use dishwashers to clean dishes, glassware, and cutlery
Restock meetings rooms and serveries with supplies daily (mugs, glasses, tissues, hand sanitizer, sugar and stir sticks)
Maintain, clean, and organize the serveries daily (i.e., follow cleaning checklist) and ensure items are placed in designated areas
Back-up ordering servery supplies and practice floor serveries when needed
Organize inventory as per needed and check on shortage/expiry dates
Package leftover food for donation programs
Responsible for alcohol inventory; tallied and taken at the end of each meeting/event
Briefing temporary staff for evening events after the turnover of BEO's by the CFC
Assist the AV Lead with room set ups and AV inquiries when needed

Receptionist responsibilities

Meet and greet clients and visitors in a welcoming and friendly manner
Back-up support to the receptionist and alternate (i.e., daily breaks, vacation, personal and/or sick days)
Back up to Hoteling Concierge as needed
Ability to multi-task a busy reception desk
Responsible to open and/or close the reception desk
Answer all in-coming calls on AttendantPro
Responsible for all boardroom bookings
Monitor multiple email inboxes (i.e., meeting rooms and general reception boxes)
Monitoring the meeting room booking system
Handle all inquiries relating to the conference floor, the meeting room booking system, and meeting room reservations
Manage any building service requests or concerns

What you bring to the role

Experience in a fast-paced F&B environment (setting up buffets, formal dining, and cocktail receptions)
Good communication skills, both verbal and written
Pro-active and friendly mannerisms, for a customer centric role
Ability to stand for an extended period; and m ove, lift, carry, push, pull, and place objects weighing 40 pounds without assistance.
The ability to anticipate problems and make contingency plans
Smart Serve Certified.
Experience with safe food handling
Professional attitude and approach are a prerequisite.
Excellent interpersonal and communications skills and co-operative in a team environment.
Well-organized, capable, and interested in taking initiative.
Discretion and the ability to handle confidential material appropriately
Maintains a good rapport and is skillful and tactful in dealing with appropriate personnel, both internally and externally of the firm.
Timely in responding to inquiries and requests, discussing those with superiors where appropriate.
Demonstrates initiative to resolve client issues where appropriate
Experience using the Microsoft suite of applications (Word, Excel, and PowerPoint)
Excellent abilities with multiple phone lines and answer with appropriate etiquette
Must be able to work as a member of a team
Strong service orientation, with the ability to manage multiple priorities for internal clients
Must be able to work with all levels of professional staff
High School Diploma
Flexibility in afternoon and evening shifts - hours change according to business needs (ending time of events and meetings)

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here .

Adjustments and accommodations throughout the recruitment process
At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page .

About KPMG

KPMG LLP is the Canadian member firm of KPMG International. We provide Audit, Tax, and Advisory services to many of the public and private business, not-for profit, and public sector organizations in Canada. Nationally, there are 40 offices and over 700 partners and 7,000 employees working together to help Canadian businesses achieve their goals. Leveraging the skills, knowledge and passion of our firm and our people allows us to serve our clients with uncompromising professionalism, cutting through complexity to provide valuable insight—in Canada and around the world. KPMG s.r.l./S.E.N.C.R.L. est le cabinet canadien membre de KPMG International Cooperative (« KPMG International »). Nous offrons des services professionnels en audit et en fiscalité ainsi que des services-conseils à une vaste clientèle composée notamment de sociétés ouvertes et fermées, d’organismes sans but lucratif et d’organisations du secteur public au Canada. KPMG compte 40 bureaux à l’échelle nationale, au sein desquels collaborent plus de 700 associés et 7 000 employés pour aider les sociétés canadiennes à atteindre leurs objectifs. Nous misons sur les compétences et le savoir-faire de notre équipe pour servir nos clients − au Canada et ailleurs dans le monde − avec rigueur et professionnalisme. Notre mission première : simplifier la complexité en proposant des perspectives éclairantes.