Manager, ORM - Enterprise Technology Risk Management

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Risk Management

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Manager, Enterprise Technology Risk Management will partner with the first line of defense to oversee and challenge the execution of risk management activities and leading practices/technologies used to keep up with the constantly evolving technology risk landscape.

Reporting to the Senior Manager, ORM - Enterprise Technology Risk Management, this role will have the following accountabilities:

• Contribute to the annual planning process with a focus on maturing the Technology risk challenge activities including: the identification and forecast of top/emerging technology risks, alignment of activities with the three line of defense, and the development of the Enterprise Technology Risk Management Oversight plan.
• Be the subject matter expertise (SME) on execution of technology risk challenge activities.
• Articulate and escalate technology risks promptly and assist executive to drive the right discussions to address any significant technology risk
• Effectively communicate risk management practices and/or results of risk assessments in a supportive and collaborative manner to influence risk-based decisions & remediation activities.
• Support independent challenge first line to manage ongoing programs or initiatives with high technology risk such as: Technology Incident Management, Disaster Recovery, Issues Management, Payments, among others.
• Support the ORM Framework for technology groups by providing challenge on the following activities, including but not limited to:
  • Technology risks and controls identification for core technology process - Process Risk and Control Self-Assessments (pRCSA); and remediation on any identified gap;
  • Management's quality testing on key controls identified from the pRCSA, and remediation on any identified gap;
  • Technology risk related scenario analysis;
  • Key Risk Indicators and metrics on technology and monitoring on KRI results and mitigation action(s)
• Be a positive and supportive team player to consistently maintain high levels of integrity, motivation and morale.
• Keep abreast of Technology and Cybersecurity emerging risks, best practices to address/mitigate technology risks, and applicable Regulatory and Compliance requirements.
• Position will deal with executives in Business, Technology and Cybersecurity areas and risk professionals across the enterprise.
• This is a seasoned technology risk role with 5+ years of experience in technology risk management, Cybersecurity and/or technology.

Job Requirements

• Ability to work in ambiguity; must be flexible to deal with changes in a fast paced and new environment, working closely with peers where technology risk subject matter expertise is required.
• Organizationally astute, with superior influencing, collaboration and communication skills. Ability to digest and summarize complex technical scenarios and to communicate those effectively to business leaders.
• Proven Change Manager, with the ability to lead and influence change with Executives.
• Experience assessing risk and challenging the status quo
• In order to provide effective oversight and independent challenge the role requires the incumbent to have a good understanding of the following areas:
  • Risk management frameworks and methodologies;
  • Tech risk frameworks, operations, processes, controls and tools;
  • Technology operations and processes and;
  • Industry Standards and Regulatory requirements.
• Experience in the Technology Risk Management, Technology Solutions, Risk Management, or Internal Audit field.
• Understanding of Regulatory and Controls requirements: COBIT, NIST, ISO, PCI, FFIEC, SOX, among other standards.
• Strong analytical skills, including segment risk analysis, data analysis, and comparative analysis. Ability to identify root causes on risk exposures and to correlate multiple risk exposures to assess aggregated risks and enterprise compensating controls.
• Proven ability to foster a cohesive team and promote a positive, high performing work environment. Expertise in working effectively in teams - requires a track record of knowledge across the organization.

Education & Accreditation

• This role requires successful completion of all three levels of TD Operational Risk Management certification. Certification is not a requirement to apply for this role. The successful candidate will have 12 months from the start date in the role to complete required certifications. The required courses are available internally through TD Operational Risk Management.
• Undergraduate degree in Computer Science / Computer Engineering / Risk Management is an asset.
• Accreditation such as CISSP, CISM, CRISC, CGEIT, CISA, CRM and/or similar is preferred.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet